Roger always looks to exceed his clients expectations and goes above and beyond in service delivery. Below is a few of his many satisfied clients and what they feel in their own words.
Roger guided us through our lease extension step by step. He was patient, knowledgeable and kind, happily answering all questions and giving us reassurance every step of the way! We’d definitely recommend his services.
I wanted to thank you for your help with this matter, I have received my refund and am delighted with the result.
Roger was efficient and straightforward to deal with and I was very pleased with the service he gave us and with the result he achieved. I recently found myself with responsibilities for the financial affairs of a friend who no longer has the capacity to do this for herself. She owns several letting properties which are her main source of income. Three of these properties are leasehold one bed room flats in the same building above a shop in Bayswater. The freeholder was responsible for arranging the building insurance and was currently charging my friend around £1000 per flat. In comparison with what I was paying for my own property I could see that this was excessive but I was unsure as to what to do about it. On searching the internet for a solution, I came across the website of Roger Southam https://rogersoutham.co.uk/ and although he seemed something of a high flier, I thought I would see whether he was interested in helping with my situation. Fortunately, he was and within a short while he had engaged with the landlord. The negotiations were somewhat protracted although not over long and Roger achieved an excellent result for us. In round figures, savings made were as follows: reclaimed for the past 6 years £9000, ongoing savings £2000 pa. For this Roger charged a fee (based on his time) of £1200. Roger was efficient and straightforward to deal with and I was very pleased with the service he gave us and with the result he achieved.
Roger has been an absolute hero in assisting us with a challenging managing agency tender process. Roger’s detailed knowledge of property market practice, laws and regulations enabled us to identify key areas of weakness in the existing arrangements and his extensive contacts allowed us to identify several suitable new managing agents. The streamlined tender process which was documented and run by Roger was smooth, structured and successful and the professionalism, humour and pragmatism with which he approached even the most challenging aspects helped us achieve a positive outcome.
We are grateful for Roger’s extensive knowledge and experience to achieve an outcome in our service charge issues that was over and above our expectations. His practical advice advise and adept negotiations achieved a successful outcome.
We asked Roger Southam to undertake an operational review and future proof look at Get Living. We were delighted with the outcome and the thoroughness of his report. We would highly recommend Roger for his services
Roger worked with us on the Kennedy Wilson portfolio for almost two years, where he was heavily involved in developing and implementing a new reporting structure. Roger has a vast knowledge of the PRS sector and in particular the amenity provision and operation of it. We look forward to working with Roger again on other projects and are delighted to recommend him.
Thanks for all your assistance over the last few years Roger. It was great to have your experience and a different perspective as we look to stay at the forefront of this sector in Ireland
Following a dispute where the relationship with the contractor had completely broken down; Roger’s invaluable advice and communication skills aided resolution. Roger’s negotiating skills and calm manner certainly made a very stressful situation easier to deal with for us. We would definitely recommend using his skills to help resolve disputes you may have.
We have known Roger Southam for the past 20 years and has always approached each and every case professionally. With his huge knowledge and experience in the properties market, Roger has recently negotiated and dealt with the contract of our new premises with great success. Roger can be trusted with work requiring undoubted integrity.
I cannot overstate how helpful and knowledgeable Roger has been. He single-handedly resolved a very difficult situation and ensured an acceptable outcome for all parties. I would recommend Roger’s services to anyone in need of accurate and highly competent legal advice. I wouldn’t hesitate to call Roger again in the future.